Skip to Content

Login not working? 👉  Log in again,  reset your password, or contact us for support 


Ways to Pay


Alternergy offers a range of payment options for customer convenience.

Please note that goods will not be dispatched until payment has been received in full and cleared, unless otherwise agreed in writing. Some payment methods may take up to 3 working days to clear. Our bank details are provided on your order confirmation and invoice.

 Card payments are processed through secure payment arrangements that support applicable PCI DSS requirements. Further information is available on ourPayment Security page.

Secure Card Payment


Paying by card, either through our online shop or over the phone, is the fastest way to pay. Please see below the card types that we accept from our customers:

  • VISA - Visa Debit/Delta, Visa Electron, Visa Business, Visa Corporate
  • MASTERCARD - Debit Mastercard, Mastercard Credit, Mastercard World, Mastercard Business, Mastercard Corporate, Maestro / UK Maestro
  • AMEX - American Express (Amex)


Faster Payments


Faster Payments can be made online, over the phone, in branch or through self-service kiosks in under 2 hours. There is a value limit which varies between accounts, and some banks charge a fee. Check with your bank for more info.

BACS


BACS is an electronic payment method used to transfer funds from one bank account to another.

Please note that BACS payments may take up to 3 working days to clear, and goods will not be dispatched until full payment has been received.

CHAPS


CHAPS payments are usually received on the same working day, provided instructions are submitted before your bank’s cut-off time. There is no limit to the amount of money you can send, although banks often charge a fee for this service.

Cash/Cheque


Alternergy do not accept cash or cheques in exchange for goods.


*Alternergy uses Worldpay to process card transactions. Full details of Worldpay’s security policy can be found here.